Sign up for Online Banking

Please read this statement carefully. After you agree to the terms of the Agreement, you will be able to fill out the online banking application form.

Internet Banking Agreement and Disclosure Statement

This agreement states the terms and conditions that apply when you use Online Banking, the Bank of Fayetteville Internet Banking service. These terms and conditions are in addition to those that apply to any accounts you have with us or any other services you obtain from us. You must also follow all of our instructions and procedures applicable to the services covered by this agreement.

"You" and "your" mean each person who establishes an Online Banking Customer Account with us or who uses or is authorized to use an Online Banking identification number and password or other means of access we establish or approve. The term "Internet Banking" includes the Online Banking service (viewing current balances & activity on any BOF account, transferring funds between your checking and savings accounts, making payments to your installment loans, viewing previous statement and downloading transactions) and Online Banking+ service (internet bill payment). Both services are accessible from a personal or office computer, which has Internet access. You must sign up for Online Banking before you sign up for Online Banking+, which is an optional service.

IDENTIFICATION NUMBER AND PASSWORD

To access our Online Banking service, you must use the identification number and/or other means of access we establish or provide for your Online Banking Account, together with a password. Anyone to whom you give your Online Banking identification number and password or other means of access will have full access to your account(s) even if you attempt to limit that person's authority.

INTERNET FUNDING ACCOUNT

You may not designate any account that requires more than one signature for withdrawals. You must be the owner of this account.

INTERNET BANKING TRANSACTIONS

You, or someone you have authorized by giving them your Online Banking identification number and password or other means of access (even if that person exceeds your authority), can instruct us to perform the following transactions:

Make transfers between your qualifying accounts to the extent authorized;
Obtain information that we make available about your qualifying accounts, including:
- The account balance of checking accounts, current transactions and view previous statement
- The account balance of savings accounts, current transactions and view previous statement
- The account balance and history of loans.
Obtain other services or perform other transactions that we authorize
(Optional service to be applied for separately) If approved, pay bills using the Internet. Payees receive credit from the bill pay processor by check or electronically.

MOBILE BANKING SERVICE

If you enroll in the Mobile Banking Service through Online Banking, you may use your Wireless Device to pay bills through the Bill Payment Service from your Checking Account, check the balance of your Accounts and transfer funds among your Accounts. Web browser through your service provider is required.

FEES

Except as indicated elsewhere, we do not charge for these electronic fund transfers.

LIMITS ON INTERNET BANKING TRANSACTIONS

You must have enough available money or credit in any account from which you instruct us to make a payment or transfer. If any of your qualifying accounts are money market accounts, certain types of withdrawals from those accounts, including payments and transfers, are limited to a total of no more than 6 in any specified period. The specified period for money market accounts is the monthly statement period. The kinds of withdrawals covered by this limitation are those made by means of preauthorized or automatic transfers and payments or telephone agreement. A total of only 3 of these kinds of withdrawals may be made by check, draft, debit card, or similar order payable to third parties. You also agree to the "Terms & Conditions of Your Deposit Account" that you received when you opened your deposit account. You can request another one of these at the time you fill out the Internet banking application. Bill payment service (Online Banking+) is not available from money market and savings accounts.

TIMING OF INTERNET BILL PAYMENTS

Funds are withdrawn from your designated bill payment account 2 business days after the scheduled payment date. Payments by check should be scheduled 10 business days in advance and electronic payments 4 business days in advance of the date you want the payment to be posted by the payee.

OUR LIABILITY FOR FAILURE TO COMPLETE PAYMENTS OR TRANSFERS

If we do not complete a payment or transfer on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are exceptions. We will NOT be liable, for instance:

If, through no fault of ours, you do not have enough available money in the account from which a transfer is to be made, or if the account has been closed or is not in good standing or if we reverse a payment or transfer because of insufficient funds;
if any payment or transfer would go over the credit limit of any account;
if your equipment or ours was not working properly and the breakdown should have been apparent to you when you attempted to conduct the transaction;
if you have not given us complete, correct or current account numbers or other identifying information so that we can properly credit your account or otherwise complete the transaction;
if you do not properly follow our instructions or if you provide us with wrong or inaccurate information or fail to correct or tell us about any inaccuracy of which you are aware;
if you do not instruct us soon enough for your payment or transfer to be received and credited by the time it's due;
if the money in the account from which a payment or transfer is to be made is subject to legal process or other claim restricts the transaction;
if circumstances or persons beyond our control prevent, delay, intercept or alter the transaction, despite reasonable precautions that we have taken.

BUSINESS DAYS

Our Online Banking service is generally available 24 hours a day, 7 days a week. However, we only process transactions and update information on business days. Our business days are Monday through Friday. Transfers made after 6:00 p.m. will be processed on the next business day. Holidays are not included as business days.

STATEMENTS

Your Online Banking payments and transfers will be indicated on the monthly or quarterly statements we provide or make accessible to you for the Online Banking + Funding Account. You agree to notify us promptly if you change your address or if you believe there are any errors or unauthorized transactions of any statement, or statement information.

CONFIDENTIALITY

We will disclose information to third parties about your account or the transfers you make:

where it is necessary for completing transfers: or
in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
in order to comply with government agency or court orders; or
if you give us written permission.

UNAUTHORIZED TRANSACTIONS OR LOSS OR THEFT OF YOUR ONLINE BANKING IDENTIFICATION NUMBER OR PASSWORD

(a) Consumer liability.

Tell us at once if you believe your Online Banking ID and/or Pin has been lost or stolen. You could lose all the money in your account (plus your maximum overdraft line of credit), especially if you are using Online Banking+ (bill pay service). If you tell us within 2 business days, you can lose no more than $50 if your ID number and PIN were used without your permission. (If you believe your ID number and/or Pin has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your ID number and/or PIN without your permission). If you do NOT tell us within 2 business days after you learn of the loss, or theft, and we can prove we could have stopped someone from using your ID number and/or PIN without your permission, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking money if you had told us in time. If a good reason (such as a long trip or a hospital stay) prevented you from telling us, we will extend the time periods.

Each of you agrees for yourself to the terms of this account & the schedule of charges that may be imposed. You authorize us to deduct these charges as accrued directly from the account balance. You are liable for all transactions that you or any of you make or authorize, even if the person you authorize exceeds your authority. If you have given someone your Online Banking number and password or other means of access and want to terminate that person's authority you must change your identification number and password or other means of access or take additional steps to prevent further access by such person.

(b) Contact in the event of unauthorized transactions.

If you believe your Online Banking identification number or password or other means of access have been lost or stolen or that someone has used them without your authorization, call us immediately at (479) 444-4444 during normal business hours. After hours you may e-mail us at customersupport@bof.com, or write to us at PO Box 1728, Fayetteville AR 72702-1728. Quickly telephoning us is the best way of reducing your possible losses. Not all e-mail may arrive at their destinations. We will send e-mail back to you as confirmation that we did receive it. Because the Internet is not secure from being read by just anyone, do not include any of your account or social security number with your e-mail. Your name, address, and a brief message as to what the problem might be is all we will need.

ERROR RESOLUTION NOTICE

In case of Errors or Questions About Your Electronic Transfers, call or write us at the telephone number or address listed above, as soon as possible, if you think your statement is wrong or you need more information about a transfer listed on the statement. We must hear from you no later the 60 days after we sent the FIRST statement on which the problem or error appeared.

Tell us your name and account number (if any).
Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before the account is opened.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Applying for Online Banking Services

You may print this agreement and disclosure statement to retain a copy for your records. If you accept this method of the Online Banking Agreement & Disclosure Statement, click agree below for Online Banking and Online Banking + Bill Pay Service application form.

I AGREE to the above Agreement and Disclosure Statement

For more information contact us at customersupport@bof.com